FAQ

[vc_row][vc_column width=”1/1″][accordion_item title=”What is the OSAPAC Committee?”]The OSAPAC Committee (Ontario Software Acquisition Program Advisory Committee) is composed of English and French representatives from across the province who advise the Ministry of Education on the acquisition of provincial licenses for publicly funded schools in Ontario. <More Information.>[/accordion_item][accordion_item title=”How do I contact the OSAPAC Committee?”]You can click on the “Contact Us” link on the OSAPAC website and the committee will have the opportunity to view your inquiry. You may receive one or more replies answering your question.[/accordion_item][accordion_item title=”What is the difference between OSAPAC and Operational Contacts?”]OSAPAC is the committee that advises the Ministry on the licensing and evaluation of Digital Resources for School Boards, Faculties of Education and First Nations Schools. The Operational Contacts are persons designated to provide an interface between teachers and the eCommunity that provides software to the boards or districts . You can find contact information by conducting a Contact Search for your Operational Contacts.

[/accordion_item][accordion_item title=”How do I find software that supports the new Ontario Curriculum?”]Search the database of curriculum expectations related to many of the Ministry-licensed Digital Resources titles.[/accordion_item][accordion_item title=”How do I get a copy of a Ministry-licensed Digital Resource?”]Each Board/District has a designated “Operational Contact” for Ministry-licensed digital resources. This individual has access to an online community (eCommunity) from which they can download software titles and access necessary codes.You can find contact information by conducting a Contact Search for your Operational Contacts.

If the Operational Contact for your Board/District has changed, or if you experience problems connecting with them, please use the “Contact Us” form to alert us.[/accordion_item][accordion_item title=”Can I take Ministry-licensed Digital Resources home?”]Most of the Ministry-licensed Digital Resources feature take-home rights for lesson preparation for teachers in provincially funded School Boards, Faculties of Education and First Nations Schools. Upon searching the software database, you will notice a field indicating whether or not you may use the software at home for your lesson preparation.[/accordion_item][accordion_item title=”How can I get help learning how to use the resource?”]Information about individual Ministry-licensed Digital Resource is available from the Resources tab in the Software/Resource Search.[/accordion_item][accordion_item title=”Why do some frequently requested products not get licensed?”]In order to be licensed, software must undergo a transparent public procurement process.

[/accordion_item][accordion_item title=”How do I find out the password to the web services or installation serial numbers of software that is licensed?”]Contact your board Operational Contact who will be able to access the eCommunity where downloads and instructions for installations can be found.You can find contact information by conducting a Contact Search for your Operational Contacts.
[/accordion_item][accordion_item title=”Who is my board operational contact?”] You can find contact information by conducting a Contact Search for your Operational Contacts.
[/accordion_item][accordion_item title=”How can a First Nations School become eligible for OSAPAC licensed software?”]First Nations Schools can become sublicensees of the Ontario Ministry of Education to receive licensed software products. About 50 First Nations schools have already done so. To become a sublicencee, Native Bands must pass a Band resolution and complete the sublicense agreement. Please initiate your request by using the Contact Us form and sending us your request. The Ministry will follow up on your request.[/accordion_item][/vc_column][/vc_row]